Solutions

Solutions

Halden’s Solution Architects and Engineers are experts in Microsoft Dynamics NAV, GP and 365. In addition to our Dynamics expertise, we offer software solutions and products designed to work with Microsoft Dynamics NAV, GP and 365.

All of Halden’s solutions start with the powerful foundation of Microsoft Dynamics.

DYNAMICS 365
Accelerate Productivity with Dynamics 365 Cloud CRM & ERP

Dynamics 365 is the only cloud based business management solution that delivers both CRM and ERP all in one place!  Dynamics 365 is the one cloud solution with new apps to manage your specific business processes.  Access is available through the web browser or apps for Windows, iOS or Android!

Microsoft Dynamics 365 Business Edition

Key Functionalities

  • Financial Management
  • Sales and Marketing
  • Customer Service
  • Operations
  • Field Service

Dynamics 365 for Financials – Grow your business with a comprehensive, intelligent app for financials and business management.

  • Financial Management

Dynamics 365 for Sales – Turn relationships into revenue with digital intelligence.

  • Sales/CRM (Customer Relationship Management)

Dynamics 365 for Marketing – Deliver powerful customer experiences using Adobe Marketing!

  • Marketing/CRM (Customer Relationship Management)
  • User Licenses from 10-250 Employees
  • Cloud Based only

MICROSOFT DYNAMICS NAV

Microsoft Dynamics NAV is an Enterprise resource Planning (ERP) solution for small to mid-sized companies.

Over 120,000 companies world-wide use Microsoft Dynamics NAV for its affordability, ease of use, and adaptability.   Halden will be your trusted advisor to help you with best practices to optimize your software experience.  In addition, Halden can personalize Dynamics NAV to your specific business processes.   We also provide one on one or group training so your team is up and running from the very beginning.  In addition, free online training is provided by Microsoft through the customer facing website CustomerSource.

Key Functionalities

  • Financial Management
  • BI (Business Intelligence)
  • Supply Chain/Inventory Management
  • Sales & Marketing
  • Manufacturing
  • Service Management
  • Project Management
  • Workplace Collaboration
  • CRM (Customer Relationship Management)
  • Human Resources
  • Credit Card Processing
  • Web Services

MICROSOFT DYNAMICS GP

Microsoft Dynamics GP is an Enterprise Resource Planning (ERP) solution ideally suited for small to mid-sized organizations providing better visibility into their growing businesses.

Microsoft Dynamics GP is built on a highly scalable and affordable platform of Microsoft technologies.  It is a cost-effective solution for managing all aspects of a growing business.  As, your Dynamics partner, we provide knowledge and insight to business best practices as well as report writing

Key Functionalities

  • Financials
  • Supply Chain Management
  • Manufacturing
  • Project Accounting
  • Field Service
  • Payroll
  • Human Resources

TekSked

TekSked with Microsoft Dynamics NAV is the hands down best solution for the Pest Control business!

TekSked with Microsoft Dynamics NAV gives you the additional functionality you require!

Microsoft has offered proven business solutions to customers like you for more than 25 years, delivering capabilities that fit the way you work, so you won’t have to change the way you do business. When you add the Pest Control specific functionality of TekSked to the robust foundation of NAV, you’ll be able to answer “yes” to each point on the evaluation checklist and gain the control, productivity, and insight you need to take your business forward.

ERP Evaluation Checklist

  1. Goes beyond traditional ERP- with industry specific functionality
  2. Offers deployment flexibility and choice – hosted or on premise
  3. Improves customer-vendor relationships
  4. Integrates easily with other Microsoft and Industry applications
  5. Delivers ease of use – with familiar Microsoft look and feel
  6. Provides cost predictability – Transparent cost of ownership
  7. Enables forward-looking insight – through scheduling and reporting
  8. Delivers ongoing innovation – through Microsoft’s investment in R&D
  9. Drives growth and profitability – with increased automation and visibility
  10. Reduces risk – with Microsoft, your investment is protected!

 
TekSked Pest Control Software Key Functionality

TekSked is a mobile friendly, integrated Field Service Management Software solution for the Pest Control Industry.   TekSked Pest Control software combines the power of Microsoft Dynamics NAV business management software with software developed to meet the unique needs and requirements of the Pest Control industry.  From lead and customer management to routing technicians and invoicing, to credit card processing and contract renewals, TekSked is with you every step of the way making your business more efficient and profitable!

Marketing and Sales

Manage Leads – Manage your leads easily.  TekSked allows you to import New Homeowner lists while also managing and importing do not call lists.  Turn a lead into a customer with one click!

Customer Service

Contract Management / Renewals – TekSked automates the management of your existing clients’ contracts and renewals!

Customer Self Server Pay Portal – With TekSked, customers renew their annual contract online with easy credit card payments, integrated with Microsoft Dynamics NAV.

Customer Service Scheduler – With TekSked, your customers can log in to the customer scheduling portal to schedule a date, time and type of appointment.

Integrated Accounts Receivable -TekSked is integrated with Microsoft Dynamics NAV so no double entry is required.

Instant Alerts Notifications – TekSked issues real time system alerts that can notify service technicians of any service changes or updates that requires their immediate attention.
Field Service Management

Manage Work / Service Orders – TekSked allows you to automatically track your service orders.

Routing – Setup technicians’ driving routes efficiently based on what area they will be working in.

Track Resource Skills – TekSked tracks your Resources (Technician’s) certifications, knowledge and abilities so you know you are sending the right person for the job, every time.

Track Resource Availability – TekSked manages your employees’ availability based on their work schedule and vacation schedule.

Scheduling – TekSked allows you to schedule your resources (technicians) based on their geography, their skill set and their availability.

Track Equipment/ Chemicals/ Products – TekSked allows you to easily track and report on chemical usage to stay within EPA compliance as well as historical reference for your customers.

Internal User “Sticky Notes”- Track notes related to customers that might be pertinent later.   For example:  Beware of vicious dog in backyard.

Reporting – TekSked offers powerful reporting tools since it is integrated with Microsoft Dynamics NAV, a leading ERP solution.

Mobile Friendly – Access customer info, invoices, contracts from desktop or mobile devices.  TekSked allows access to technician’s schedules, customer contracts, invoices, receivables, any data that is in the system you can access from anywhere on any device.

 

PRODUCT CONFIGURATOR

Product Configurator with Microsoft Dynamics NAV is the most cost effective and easiest to use solution for Build to Order manufacturers!

Product Configurator with Microsoft Dynamics NAV gives you the additional functionality BTO manufacturers require!

Microsoft has offered proven business solutions to customers like you for more than 25 years, delivering capabilities that fit the way you work, so you won’t have to change the way you do business.  When you add the Product Configurator functionality to the robust foundation of NAV, you’ll be able to answer “yes” to each point on the evaluation checklist and gain the control, productivity, and insight you need to take your business forward.

ERP Evaluation Checklist

  1. Goes beyond traditional ERP – with industry specific functionality
  2. Offers deployment flexibility and choice – hosted or on premise
  3. Features strong customer-vendor relationships
  4. Integrates easily with other Microsoft and Industry Specific applications
  5. Delivers ease of use – with the familiar Microsoft look and feel
  6. Decrease Quote Time – quotes are created while configuring
  7. Streamline Approval Process
  8. Eliminate Mistakes – with wizard driven functionality
  9. Build to Order (BTO) functionality
  10. Up-Sell & Cross-Sell

QUALITY CONTROL

Quality Control (QA) with Microsoft Dynamics NAV is the hands down best solution for Manufacturers and Distributors!  

Quality Control with Microsoft Dynamics NAV gives you the additional functionality you require!

Microsoft has offered proven business solutions to customers like you for more than 25 years, delivering capabilities that fit the way you work, so you won’t have to change the way you do business. When you add Quality Control-specific functionality to the robust foundation of NAV, you’ll be able to answer “yes” to each point on the evaluation checklist and gain the control, productivity, and insight you need to take your business forward.

ERP Evaluation Checklist

  1. Goes beyond traditional ERP with Quality Control built in
  2. Offers deployment flexibility and choice – hosted or on premise
  3. Features strong customer-vendor relationships
  4. Integrates easily with other Microsoft and Industry applications
  5. Delivers ease of use – with the familiar Microsoft look and feel
  6. Provides cost predictability – transparent cost of ownership
  7. Enables forward-looking insight
  8. Delivers ongoing innovation through Microsoft’s investment in R&D
  9. Supports and drives growth
  10. Reduces risk, with Microsoft, your investment is protected

 


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